Privacy Policy

Privacy Policy

Effective Date: November 8, 2024
At HP Roofing ("we," "us," or "our"), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and regulations, including guidelines provided by our communication service provider, RingCentral.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, and phone number.
  • Communication Data: Records of your communications with us, including phone calls, emails, and messages.
  • Service Usage Data: Information about your interactions with our services, such as appointment history and service preferences.
  • Payment Information: Billing details necessary to process transactions.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our roofing services.
  • Communicate with you regarding appointments, services, and updates.
  • Process payments and manage billing.
  • Improve our services based on your feedback and usage patterns.
  • Comply with legal obligations and resolve disputes.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and communication platforms like RingCentral. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.
  • Legal Obligations: Authorities or other entities when required by law or to protect our rights and safety.

SMS Information:
Phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices align with industry standards and comply with RingCentral's security guidelines.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing the personal information we hold about you.
  • Requesting corrections to inaccurate or incomplete information.
  • Requesting deletion of your personal information, subject to legal obligations.
  • Objecting to or restricting certain processing activities.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HP Roofing
(802) 295-1548

By using our services, you acknowledge that you have read and understood this Privacy Policy.